Key facts
- Sewer-line replacements, water-main repairs and plumbing remodels can close a building's restrooms for days.
- Staff need a sink, not just a toilet — choose a sink unit or a trailer.
- Units go behind the building near the staff door, out of customer parking.
- Ask for the 7–11 AM window so the unit is there before opening.
What do businesses do when the restrooms are down?
They rent portable restrooms for the outage days. A strip-center owner in our log needed coverage for tenants while sewer lines were repaired on a Thursday and Friday. A beauty supply store stayed open while its landlord replaced the water main behind it. Both needed units with sinks, delivered before opening.
“We're having the sewer lines repaired. So they're going to be without bathrooms for two days at the end of the week.”
“It's a store that is currently open, but they're doing some construction on the water main behind it.”
Can you guarantee a morning delivery?
Ask for the 7–11 AM window and dispatch confirms it the afternoon before, routing your stop first. In our log, a store manager walked away from a rush-fee order because the company could only promise “tomorrow,” not “morning.” For a business that opens at 9, the delivery time is the whole point.
“If I'm paying the rush fee, too, to justify that, they need it in the morning. The employees don't really care about traffic.”
| Outage | Suggested setup | Pricing |
|---|---|---|
| 1–4 days, staff only | 1–2 sink units | Per event |
| 1–4 days, tenants + customers | Restroom trailer, if free | Per event |
| 1–4 weeks | Sink units, weekly service | 28-day cycle |
| Plumbing remodel | Units + hand-wash station | 28-day cycle |
Where should the unit go at a business?
Behind the building near the staff entrance, on pavement, out of customer parking and fire lanes, with a clear path for the service truck. For customer-facing use, a restroom trailer near the side entrance with a hose bib and outlet looks best. We confirm placement by text photo before delivery.
Asked on our phone line
Questions callers asked us
Our building's restrooms will be down for a sewer repair. Can you help?
Yes. When a plumber shuts the water off or a sewer line is being replaced, tenants and staff still need restrooms. We deliver a unit with a sink, or a restroom trailer if one is free, for the outage days. A strip-center owner in our log needed two days of coverage while sewer lines were repaired.
Our store stays open during construction. Where does the unit go?
Behind the building, near the staff door, and out of the customer parking lot. A beauty supply store kept trading while its landlord dug up the water main behind it. Staff need a unit with a sink, delivered before opening. Ask for the 7–11 AM window.
Can you guarantee a morning delivery?
Ask for the 7–11 AM window when you book and dispatch confirms it the afternoon before. In our call log, a store manager paying a rush fee needed a unit before opening because “the employees don't really care about traffic. They just want it there in the morning.” For those jobs, we route your stop first.
The restroom trailer I wanted is booked. What now?
Book trailers 4–8 weeks ahead in spring and fall. If yours is sold out, a flushable unit with a sink plus a hand-washing station covers most guests at a fraction of the cost. A commercial building owner in our log needed a trailer two days out and got the answer every trailer company gives in September: fully booked.
Can you send a certificate of insurance?
Yes. General contractors and property managers can request a certificate of insurance naming the site owner when they book. A builder in our log explained why: “everybody that comes onto our job site, we ask for insurance in case something happens.” We email it within one business day.
Can my company open an account?
Yes. Builders, roll-off companies, churches and property managers can open an account with one monthly invoice across all sites, emailed W-9 and COI, and a named dispatcher. A company that rents often should ask for contractor pricing on 5+ units.